Privacy Policy

EFFECTIVE AS OF 2024/11/15

Welcome to Farm4trade’s privacy policy. We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using our website and services, you agree to the terms of this policy. If you do not agree, please discontinue use of our site.

    1 ABOUT THIS POLICY

    We collect information to provide, optimize, and improve our services, personalize your experience, and communicate effectively. The information we gather includes:

    a. Personal Information You Provide

    We collect personal data you provide directly, such as:

    • Contact Information: Your name, email address, phone number, and mailing address when you sign up for newsletters, create an account, or make inquiries.
    • Profile Information: Username, password, and any preferences or details added to your user profile on Farm4trade Suite.
    • Content Submissions: Information you provide when submitting forms, participating in surveys, or engaging in forums or comments (e.g., feedback or reviews).

    b. Automatically Collected Information

    When you visit or interact with our site, we automatically collect certain data, such as:

    • Device Information: Type of device (desktop, tablet, mobile), operating system, and browser type.
    • Usage Data: Pages visited, time spent on pages, clicks, and navigation paths.
    • IP Address and Location Data: General geographic location based on your IP address.
    • Cookies and Tracking Technologies: Behavioral data collected via cookies, web beacons, and similar tools (detailed in Section 4 below).

    c. Third-Party Data

    We may collect information from third-party sources, such as:

    • Social media platforms if you interact with our accounts or content.
    • Advertising networks providing demographic and interest data.

    From time to time, we may develop and offer new or additional services. If the introduction of these new or additional services results in a significant change in the way we collect or process your personal data, we will provide you with additional information or information or additional terms. Unless otherwise indicated, such new or additional services will be subject to this Policy.

    For information on how to contact us if you have any questions or concerns, see Section 10 “How to contact us” below. If you do not agree with the content of this information, we remind you that using Farm4trade Services is your choice.

    2 HOW WE USE YOUR INFORMATION

    We use the information collected for the following purposes:

    1. Customer Support: To respond to inquiries, troubleshoot issues, and provide technical assistance.
    2. Personalization: To tailor content, product recommendations, and communications based on your preferences and behavior.
    3. Marketing and Communications: To send newsletters, promotional offers, and updates (you can opt-out at any time).
    4. Analytics and Research: To analyze site performance, user behavior, and trends to improve services.
    5. Legal and Security: To prevent fraud, comply with legal obligations, and safeguard our users and systems.

    3 SHARING AND DISCLOSURE OF INFORMATION

    We do not sell or rent your personal information. However, we may share your data under specific circumstances, such as:

    a. Service Providers

    We work with third parties to help us operate our website and services, such as:

    • Hosting and cloud storage providers
    • Analytics services (e.g., Google Analytics)
    • Marketing platforms (e.g., Mailchimp for email campaigns)

    These third parties are bound by confidentiality agreements and can only use your data for specified purposes.

    b. Business Transfers

    In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

    c. Legal Compliance

    We may disclose your data to comply with applicable laws, regulations, legal processes, or government requests.

    4 COOKIES AND TRACKING TECHNOLOGIES

    We use cookies and similar technologies to improve user experience and gather data for analytics and advertising purposes. Cookies may include:

    • Essential Cookies: Required for website functionality.
    • Performance Cookies: Track website performance and user interactions to optimize the experience.
    • Targeting Cookies: Collect data for personalized ads and content delivery.

    Managing Cookies: You can control cookie preferences via your browser settings or through the cookie consent banner on our website.

    5 DATA RETENTION AND DELETION

    We retain your data for as long as necessary to:

    • Fulfill the purposes outlined in this policy.
    • Comply with legal obligations.
    • Resolve disputes and enforce agreements.

    When data is no longer required, we securely delete or anonymize it.

    Farm4trade also undertakes not to transfer any data to third parties who are not part of the companies connected to it and who are involved in the execution of the contract.

    6 TRANSFER TO OTHER COUNTRIES

    Farm4trade may subcontract the processing or share personal data of users with third parties located in countries outside the European Union and Switzerland. In such cases, Farm4trade guarantees that the transfer of the user’s personal data takes place in compliance with the applicable privacy laws and, in particular, that adequate contractual, technical and organizational measures are in place such as the standard contractual clauses approved by the EU Commission.

    7 YOUR RIGHTS AND YOUR PREFERENCES

    Depending on your location, you may have the following rights:

    • Access: Request a copy of your data.
    • Correction: Update incorrect or incomplete data.
    • Erasure: Request deletion of your personal data (subject to legal or contractual obligations).
    • Data Portability: Request a copy of your data in a portable format.
    • Opt-Out: Unsubscribe from marketing emails or targeted ads.

    To exercise these rights, contact us at [Insert Email Address]. We will respond within the legally required timeframe.

    The Cookies Policy provides further information on how cookies are used. In this section, you can find information on how to manage your cookie preferences and opt-out from certain types of tracking.

    If you have any questions about privacy, how to exercise your rights, you can contact the Data Protection Officer using the “Contact” form available on the site.

    8 OWNER AND PROCESSING CONTROLLER

    The owner and manager of the processing of personal data are Farm4trade Srl, with registered office in Via IV Novembre n.33, 66041, Atessa (CH), Italy, VAT IT02568150698.

    On behalf of the owner and data processor, Farm4trade has designated a DPO (Data Protection Officer) within the company, who will play a supervisory role in the protection of personal data in compliance with EU Regulation 2016/679. The DPO will be responsible for verifying and maintaining an organized personal data management system that meets all the legal requirements introduced by the GDPR (General Protection Data Regulation). In particular, the DPO has prepared the Privacy Impact Assessment document which can be downloaded by clicking here.

    Finally, to fully comply with its regulatory obligations regarding the processing of personal data, Farm4trade has carefully chosen its Cloud service providers so that they could fulfill the role of “Data Processor”. In particular, only IaaS (Infrastructure as a service) providers adhering to CISPE (Cloud Infrastructure Service Providers in Europe) have been selected, an association that has drawn up a code of conduct intending to promote the correct application of the GDPR. The providers used by Farm4trade, for the storage and retention of personal data, are the following:

    OVH: https://www.ovh.it/protezione-dati-personali/

    Farm4trade uses, only after the user’s consent, the following profiling tools, both adhering to the rules laid down by the GDPR, used for marketing purposes and above all for the evaluation and understanding of the user experience:

    AWS: https://aws.amazon.com/compliance/cispe/?nc1=h_ls

    Linode: https://www.linode.com/privacy

    9 CHANGES TO THIS POLICY

    Farm4trade reserves the right to modify and/or update the privacy policy by communicating the changes in the most appropriate way and updating the “last modified” date at the top of this information. In the event of substantial changes to this information, we will send a notice within the Service or by sending an email and/or a notification on the device. We may send this information in advance.

    The current information note takes into account all the specific recommendations provided by the GDPR (General Data Protection Regulation) which allow, through precise actions, a full application of the regulation which entered into force on 25 May 2018. If you DO NOT accept the privacy policy you must stop using the services. Instead, please note that the uninterrupted use of the services will constitute acceptance of the information as amended.

    10 HOW TO CONTACT US

    For any questions about the privacy policy, you can contact us using the specific contact form.

    Thank you for reading this policy.

    Farm4trade srl

    REGISTERED OFFICE: Via IV Novembre n.33 – 66041 – Atessa – CH

    VAT IT02568150698

    © Farm4trade

    Farm4trade Namibia

    REGISTERED OFFICE: P.O. BOX 2655 Swakopmund

    CORPORATE OFFICE: Bohemian Building, Unit 1, Friedrich Giese Street, Klein Windhoek, Namibia

    © Farm4trade Namibia